FYNSD Privacy Policy
At FYNSD, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order or contacting us.
Information We Collect
When you use the FYNSD website, we may collect information such as:
Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Communications you have with us
Website and device information
Marketing preferences
Payment information is securely processed through our payment providers. FYNSD does not generally receive or store your complete credit or debit card details.
How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange shipping and delivery
Send order and shipping updates
Provide customer support
Manage returns and refunds
Improve our website, products and customer experience
Prevent fraudulent or suspicious transactions
Maintain business and transaction records
Send promotional emails and updates where you have chosen to receive them
Marketing Communications
If you choose to receive marketing from FYNSD, we may send you emails about new drops, products, promotions, restocks and other FYNSD updates.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
Unsubscribing from marketing will not prevent us from sending important communications relating to an order you have placed.
Cookies & Website Analytics
Our website may use cookies and similar technologies to help the website function, remember preferences and understand how visitors use our website.
We may also use analytics and advertising tools to understand website activity and improve our marketing.
Depending on the services used on our website, these technologies may collect information such as your device type, browser, pages visited and interactions with the website.
Service Providers
We work with trusted service providers to help operate FYNSD.
These may include providers involved in website hosting, payments, production, order fulfilment, shipping, email communications, analytics and advertising.
We may share information with these providers where reasonably necessary for them to provide their services.
Some providers may process or store information outside Australia.
Keeping Your Information Secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
However, no online system or method of electronic storage can be guaranteed to be completely secure.
Your Information
You may contact FYNSD if you would like to request access to or correction of personal information we hold about you.
We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to third-party websites or services.
FYNSD is not responsible for the privacy practices of external websites, and we recommend reviewing their privacy policies when using their services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements.
The latest version will be available on the FYNSD website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact FYNSD using the contact details provided on our website.